Direct them to https://account.apicanada.com/register for more information on registering for an APIC account.
If they do have an APIC account, they can log in through either portal to get to the eStrataHub application and place an order. Through the APIC website you pay with a credit card (www.login.apicanada.com). Through the myLTSA website you pay with your myLTSA Deposit Account
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